© 2016 Davenport House PPG
Welcome to the Website of the Davenport House Patient Group
Please click here for more information.
The Davenport House Patient Participation Group (more commonly known as ‘the PPG’ or ‘Patient Group’) was formed in 1993. The objectives of the Patient Group are:
To influence the future policies and decisions of the practice.
To improve the quality of services offered to patients of the practice.
To improve communication and understanding between the doctors and members of the practice staff on the one hand and the patients of the practice on the other.
For more information please click here.
Firstly, may I introduce myself as the new Practice Business Manager at Davenport House Surgery, a post that I am delighted to have taken up at the beginning of March this year.
I am now 3 months in, and after an initial period of finding my feet I have now settled in nicely and thoroughly enjoy coming to work every day!
The Surgery continues on its trajectory of change and development in order to provide the best possible service to its patients. I have received a number of phone calls regarding the appointment system and understand that this has proved problematic over the last 12 months. However, I would like to offer my reassurances that this issue is a priority for all staff here at Davenport House and following a trial by Dr Chan we are in the process of introducing a new system which we hope will allow more flexibility and availability to our patients when booking an appointment.
Capacity will also be increased following the appointment of a new part-time salaried GP, Dr Amanda Allen, who will be joining the Davenport House team on 8 June.
Dr Chan has also increased his number of sessions and is now additionally available on a Friday morning, again helping to increase the availability of appointments.
At this time of year many of you will be thinking about a holiday in the sun to banish the winter blues. If you are planning a trip to more exotic climes, particularly if off the beaten track, we suggest that you book an appointment with one of the nurses as soon as possible for travel vaccination and malaria advice.
Some vaccinations require a course of injections and others need time to become effective. Early consultation will ensure that you are fully covered and stay safe on your travels.
Please be aware that not all travel vaccinations are free under the NHS- a full list of vaccination charges is available on the website or on the notice board by the prescription request table.
To add your email address to the Keep in Touch database - click here
Shannon Peacock, Practice Manager
If you are a member of the Patient Group but have not provided us with your email address you can do so here
Patient Group Newsletter
The Summer 2016 edition of our newsletter will soon be distributed to Members.
If you do not receive a copy in the near future or would like to comment on any article or suggest a topic for a future article, please email the newsletter editor.
Clinical Commissioning Groups
Click here to see a brief overview of these new organisations prepared by The Harpenden Society
Have Your Say
The Patient Group offers its members a stimulating programme of health related talks and discussions at Rothamsted and the Surgery; the talks are well received but on occasions have been poorly attended. Have you been to a talk recently and, if not, what might encourage you to attend?
Please email the committee member responsible for Education, Sheila Uppington, with your comments.
For comments about the PPG in general please email the Chairman.
Formed in 1978, the National Association for Patient Participation promotes and supports patient participation in primary care.